Update the eraser firmware
1. Connect a USB 3.0 cable to your computer and the USB 3.0 port on the back of the eraser.
2. Use the Power button on the back of the eraser to turn it on.
3. Place a drive in the drive bay and select option 12. "HDD Link to PC"
Note: You can use any type of drive, provided that it’s formatted to FAT32 with a MBR partition table.
4. On your computer, copy the Firmware file to the drive in the eraser.
5. Use the Menu navigation buttons on the front of the eraser to move up and down in the Erase mode menu.
6. Select option 10. Utility and press the OK button.
7. Select option 3. Update System and press the OK button.
8. When the LCD display says Complete, use the Power button to turn off the eraser.
9. Wait five seconds and turn on the eraser again.
To return to the Erase mode menu, press the ESC button until you have exited the Utility menu.